1. Introduction and Acceptance of TermsThese Terms of Use ("Terms" or "Agreement") constitute a legal agreement between you ("you," "your," or "user") and Heartery ("we," "us," or "our") and govern your use of our website, web applications, and any associated services or content (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms, along with our Privacy Policy (y
ou can learn more here: https://heartery.ai/privacy) and any other policies or guidelines that may be posted and updated from time to time. If you do not agree with any part of these Terms, you must not access or use the Service.
2. EligibilityYou must be at least 16 years old (or the age of legal consent in your jurisdiction) to use the Service. If you are under 18, your parent or guardian must accept these Terms on your behalf. By using the Service, you represent and warrant that you meet these requirements.
3. Service DescriptionHeartery provides digital tools for wellness, including content, self-assessments, and personalized insights. These are intended for general informational purposes and are not a substitute for professional medical advice or treatment. The Services are intended for personal, non-commercial use.
4. No Medical AdviceWe do not provide medical, psychological, or other health services. The Service is not intended for diagnosis, treatment, or emergency care. Always consult a qualified healthcare provider for any medical condition. If you believe you are experiencing a medical emergency, call emergency services immediately.
5. Account Registration and SecurityTo access some features, you may need to register an account. You agree to:
- Provide accurate and complete information;
- Maintain the confidentiality of your login credentials;
- Notify us immediately of any unauthorized use of your account. You are solely responsible for all activities under your account.
6. Subscription, Payment, and RefundsHeartery may offer paid services or subscriptions. Payment is processed via third-party platforms (e.g., Stripe, Apple, Google). By subscribing, you:
- Authorize us to charge your chosen payment method;
- Understand that subscriptions may auto-renew unless canceled at least 24 hours before the end of the current period;
- Agree that purchases made via Apple or Google are subject to their terms;
- Acknowledge that refunds are governed by our Refund Policy and may not be available in all cases.
Users from the EU/EEA: by starting the service immediately after purchase, you waive your 14-day withdrawal right for digital content.
7. User Conduct and Prohibited UseYou agree not to:
- Use the Service for unlawful, commercial, or harmful purposes;
- Upload or transmit viruses or malicious code;
- Violate any third-party rights or applicable laws;
- Reverse engineer or scrape any part of the Service;
- Bypass or interfere with security features. Violation may result in immediate termination of your access.
8. Intellectual PropertyAll content, graphics, logos, software code, and other intellectual property associated with the Service are owned or licensed by Heartery and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, reverse engineer, decompile, disassemble, or create derivative works from any part of the Service without prior written consent.
9. Disclaimer of WarrantiesThe Service is provided "as is" and "as available" without warranties of any kind. We disclaim all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
10. Limitation of LiabilityTo the fullest extent permitted by law, Heartery shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Service, even if advised of the possibility of such damages.
11. IndemnificationYou agree to indemnify, defend, and hold harmless Heartery and its affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Service or violation of these Terms.
12. Modifications to TermsWe reserve the right to modify these Terms at any time. We will notify users by updating the effective date or through other reasonable means. Continued use of the Service after modifications constitutes acceptance of the updated Terms.
13. Governing Law and Dispute ResolutionThese Terms are governed by and construed in accordance with the laws of the Kingdom of Denmark. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration or, where arbitration is not permitted, in the competent courts of Denmark. To the extent permitted by law, users waive their right to participate in class actions or class-wide arbitration.
14. TerminationWe may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
15. Contact UsFor any questions regarding these Terms, please contact us at it@heartery.ai.