BP Food Support

We're here to help

Thank you for using BP Food. If you have questions, experience a problem, or would like to suggest a new feature, we'd love to hear from you.

Contact Support

Email: it@heartery.ai

Frequently Asked Questions

What to do if app doesn't recognize my food correctly?

Please ensure the photo is well lit and the entire food item is visible, and that the photo is sharp. You can also enter the name of the food manually.

What to do when the meal plan doesn't fit my preferences?

Go to Meal Plan → Adjust Plan to change your preferences or generate a new plan.

What to do when the nutritional values seem incorrect?

Nutrition estimates are based on available official nutrient databases, such as the USDA Food Data Central, and AI analysis. Values are intended for informational purposes and may vary from actual products.

What to do when the app crashed or froze?

Please restart the app and make sure you're using the latest version. If the problem continues, contact us and include your device model and app version.

Medical Disclaimer

BP Food is designed to support healthier food choices for people with high blood pressure. It does not provide medical advice, diagnosis, or treatment and should not replace professional healthcare. Always follow the advice of your physician or other qualified healthcare professional.

Feature Request

We're constantly improving BP Food. If there's a feature you'd like to see, send us an email. Many of our improvements come directly from user suggestions.

Privacy

Your privacy is important to us. Make sure you read the Privacy Policy
and the Terms of Use.